What is the difference between a Herbalife Member and a Herbalife Distributor?

Herbalife Member -v- Distributor

Become a Herbalife Member Build it Better

Do you want to be a Herbalife Member or a Herbalife Distributor?

Recently Herbalife International took a decision to create clarity to distributors, customers, employees, investors and the public in general. When are you a distributor? What does it entail? Do you have to distribute? If not, why call me a distributor?

Hence new terminology to fit in with the Herbalife Marketing Plan, the Herbalife Gold Standard Guarantees and the future of the company were created. In essence, all Herbalife distributors are Herbalife members, but not all Herbalife members are distributors.


Here is how it work:

In the past, the distinction was only between Herbalife customers and Herbalife distributors.

The reality however is that a lot of Herbalife distributors, only became distributors because they wanted to get the products at a discount for themselves. Because there were no obligations on the distributor to sell any products or do any business, these distributors were free to order products as and when they wanted for personal consumption at the discount they chose.

Herbalife recognises that these Herbalife users makes up a huge part of their market. In essence they are not distributors, they are merely wholesale customers. And here at Herbalife, we love our wholesale customers. They are loyal to the company, use our products regularly and spread the word of good nutrition on casual basis. As from 1 May 2016, these wholesale customers in the United States and India, have the further option to register directly with Herbalife as a discounted customer; they are called preferred members.


Herbalife Customers

Herbalife customers are people who buy the Herbalife products at full retail from other Herbalife members and distributors, but not from preferred members (see below).


Herbalife members

Each person that enters into a written agreement with Herbalife (formerly know as the Distributor Agreement), will now be known as a Herbalife Member. This written agreement also becomes known as the Herbalife Member Application and Agreement. This holds true for people joining Herbalife in all other Herbalife countries, except for the United States and India. In the United States and India the new person joining must decide whether he just wants to join as a wholesale customer, i.e. a preferred member or as a distributor. In India the distributors are called “associates”.

Each Herbalife member for all other countries (and distributors/associates for United States and India) will have the exact same rights as the previously known “Herbalife distributor”, and that is to:

  1. Buy the products at a discount from Herbalife
  2. Sell the products to Herbalife customers to make a profit
  3. Recruit / sponsor new Herbalife members


The term “Herbalife Member” refers to all people who entered into a written Herbalife Member Agreement with Herbalife and who are below the Supervisor level.


Herbalife Preferred Members (for United States and India only)

All preferred members from the United States and India do not have the above rights! Yes, they can purchase directly from Herbalife at a discount and even qualify for higher discounts and other preferred member benefits and their starting discount is also 25%, but, they are not allowed to resell the products and they are not allowed to sponsor new people, i.e. build a network. In short, they are not allowed to do business, UNLESS they first upgrade to become a distributor for the US and an associate for India.

Distributors can decide to change their status to become preferred members, but this is not recommended. There are no real benefits for you personally to switch from a distributor to a preferred member. As a matter of fact, if you already sponsored other people to become Herbalife members in any shape or form, you will lose them for ever if you downgrade your status to become a preferred member. So if you are already signed up as a Herbalife distributor, keep that status, even though you are only a discounted product user. For you, there are no real advantages to switch to preferred member status.


How does Preferred Members affect your business?

For existing distributors, no matter where in the Herbalife world you are, if you do business in the US or India, having distributors and preferred members in those countries will affect you directly! Pay close attention:

If you are at the Supervisor level or above, you will know that your distributor’s and member’s personal volume count for your personal volume too, and in order to earn your Royalty commissions, you need certain personal volume targets every month. As from 1 May 2016, the personal volume from Distributors and Associates in the Unites States and India, DO NOT COUNT for you as personal volume in order to qualify for these royalty commissions or any other qualifications. Their volume is labeled as “undocumented volume”. In order to earn your full 5% royalty overides, you need 2500 personal volume, but this may not include undocumented volume. As first upline supervisor, you will still earn the wholesale commission on this volume, but it will not help you to reach your 2500 volume point target for royalty earning purposes.

On the other hand, all the products purchased by Herbalife preferred members in India and the United States, are called “documented volume” and these volume points DO COUNT for you as personal volume that you can use. So, in short, it is to the upline members’ benefit to have a healthy number of preferred members in his team. As a matter of fact in the US and India, it is imperative for all the distributors / associates in those two countries to build their business based on preferred members, and only sponsor new distributors who really wants to do the business. If they just want to join as Herbalife wholesale customers, it’s best to join as a Herbalife preferred member straight away. The new Herbalife preferred member have the same discount buying privileges, however, as mentioned before, he or she may not resell the products, sponsor new people or do the Herbalife business in any shape or form. If they happen to fall in love with the products and wants to do the business, they can then always upgrade to become a distributor. In the meantime their volume as preferred members will assist their sponsors. In short, Distributors and Associates in the US and India should consider signing up all their customers, as preferred members (wholesale customers).

TIP: To know what percentage of your personal volume includes undocumented volume, you can log onto the United States MyHerbalife website. When you do, you will see on the home page a wheel that shows you exactly how much personal volume you have, how much of it is documented and how much is undocumented. It even tells you for what percentage of royalty overides your are already qualified. Why is this important? Because you can sit in Australia, and log onto your Australian myHerbalife website and just see that you have 2500 personal volume and you might assume you have enough to qualify for the full 5% royalty overides. However, if some of that volume was purchased in the US by a US distributor, that volume will be undocumented and not count. For example, your US distributor might have bought 200 vp, which means your total documented volume will only be 2300vp for that month, and hence you will only qualify for 4% royalties. It’s therefore important to check your volume status on the United States myHerbalife website to make double sure your personal documented volume requirements are met.

To sum up:

When you become a Herbalife Member, Distributor or Associate (depending on your country of residence), your minimum product discount is 25%.

Like any other good wholesale business: the more you buy, the higher your discount. The next level discount is 35%. Then 42% and lastly, 50%. Once you reach the 50% discount level in Herbalife, you are called a Supervisor. The 35% discount position is known as “Senior Consultant” and the 42% discount as Qualified Producer. (However, in the US and India you can no longer buy your way up the marketing plan, you have to earn it via building preferred members.)

For more about these discount levels and how to qualify to each of them, click here: Herbalife Discounts

Therefore, once you reach the Supervisor level and above, you will in generic terms be referred to as a Herbalife distributor. Whilst you are on any of the levels below that, i.e. 25%, 35% or 42%, the generic term for you would be a Herbalife Member.

Caveat: Do not at any stage as a Supervisor “accidentally” downgrade yourself to become a Herbalife preferred member; you will lose your whole downline business as if you resigned.

Everybody therefore starts as a Herbalife Member. Whether you then advance to become a Herbalife distributor, is completely up to you. Only in the US and India can you register as a preferred member from day one, but only if you are certain that you do not want to do the Herbalife business, i.e. sell the products or sponsor/recruit new members. You decide.


To become a Herbalife Member today, right from the comfort of your own home, just follow the steps below.


Herbalife Membership

Becoming an Independent Herbalife Member

1. Understanding what Herbalife is all about

2. How to register as a Herbalife member

If you have your Sponsor’s surname and Herbalife ID number, click
here to join online now: JoinHerbalifeNow

Your sponsor: Willem Kilian

Herbalife ID: 46024370

3. How to create your username and password to log into your own secure
Herbalife back office at www.myherbalife.com

4. How to order your first products online

Sample Orders (Click Here)

My Story My Strategy


Not a Herbalife Member yet? Click HERE and

Become a Herbalife Member



Welcome to the Team!

Once you are Registered as Herbalife Member in our Team
Let’s GO!!!

It’s time for you to take action now! Only you can change your destiny.

Decide. Act. Act Consistently. Act Persistently.



Frequently asked questions for people who consider to join Herbalife:

Q: How do I join Herbalife if my country of residence is not on the list of countries that offer online Herbalife applications?


  • Write the name and Herbalife ID number of your sponsor on a piece of paper and go to your local Herbalife distribution center. Willem Kilian 46-024370
  • Tell them that your sponsor has sent you to come and buy your Herbalife Member Pack and get registered.
  • Provide them with the name and Herbalife ID number of your sponsor.
  • Pay for your Herbalife Member Pack.
  • Click here for a complete contact list for the Herbalife Distribution Centers around the world to find the one nearest to you.

Q: What are the benefits of becoming an Independent Herbalife Member?


  • Be the Healthiest YOU that You Can Be!
  • Use exceptional cellular nutritional products that are safe and effective, produces amazing results and are in high demand.
  • Use the Herbalife products at a discount – Discounts: 25%, 35%, 42% & 50%
  • You are in good hands. Herbalife is an established, billion dollar a year, public listed (NASDAQ) company, founded in 1980.
  • You are remunerated extremely well for your efforts. Herbalife’s compensation plan pays its distributors 73% of the gross turnover.
  • Earn Retail Profit.
  • Earn Wholesale Profit.
  • Earn Royalty Commissions.
  • Earn Production Bonusses.
  • Earn Exotic Vacations.
  • Share in the 1% Yearly Turnover Bonus Payouts.
  • Your are independent, but not on your own – Great Leadership Online & Offline.
  • Learn while you earn. Excellent training programs – Online & Offline.
  • Be a part of a great community.
  • Join Herbalife in our team for a unique online business building strategy.

Q: What are Herbalife Volume Points?

  • Each Herbalife product is assigned a Volume Point Value.
  • For example, the 560g Herbalife Shake, or Formula 1 Nutritional Shake Mix, has a Volume Point Value of 23.95 Volume Points in all the Herbalife countries around the world.
  • Therefore, no matter where in the Herbalife world you are, or in what currency you pay for your Herbalife products, the Volume Point Value of your order will be the same everywhere.

Q: How do I make money with Herbalife in 90 days or less?

You qualify to higher levels of discount, based on the volume of products you and your team purchase from Herbalife in a calendar month. Your starting discount is 25%.

  • Herbalife Member at 25%
    This is a lifetime discount, as long as you keep your annual nominal processing fee current.
  • Senior Consultant at 35%
    This is a lifetime discount, as long as you keep your annual nominal processing fee current.
  • Qualified Producer at 42%
    This is a lifetime discount, as long as you re-qualify to this position yearly before 31 January and as long as you keep your annual nominal processing fee current.
  • Supervisor at 50%
    This is a lifetime discount, as long as you re-qualify to this position yearly before 31 January and as long as you keep your annual nomoinal processing fee current.

Q: How do I qualify for each discount level?

  • Herbalife Member at 25% discount
    Purchase an Herbalife Member Pack (HMP) and get registered as an Independent Herbalife Member.
  • Senior Consultant at 35% discount
    Become a Senior Consultant by achieving 500 Volume Points or more in a month. This may include Downline Volume. Once you’ve qualified as Senior Consultant, you will never go back to the 25% discount as long as you keep your Annual Processing Fee current. [This is an amazing starting option! If you are serious about changing your health and nutritional habits around, even if you just use Herbalife to ensure that you and your family gets the best breakfast money can buy, then this is the option for you. You buy 500vp of products once, and then thereafter you buy as and when needed…no matter how small your subsequent order is, it will always be at your new minimum of 35%.]
  • Qualified Producer at 42% discount
    Become a Qualified Producer by achieving 2,500 Volume Points in one to three consecutive months. You may use up to 1,000 Downline Volume Points toward this qualification.
  • Supervisor at 50% discount
    Become a Supervisor. There are 3 different ways by which you can qualify to the Supervisor position:
  • Method #1: Achieve 4,000 volume points in one month, of which 1,000 Volume Points must be unencumbered, i.e. not being used by anyone else in your downline for Supervisor qualification purposes.
  • Method #2: Accumulate 4,000 Volume Points over two consecutive months, with at least 1,000 unencumbered volume.
  • Method #3: Accumulate 4,000 Volume Points in three to twelve months, with at least 2,000 PPV.

Q: Where can I get training as a new Herbalife member?

  • From your own online Herbalife office at www.myherbalife.com
  • From your sponsor and your upline. (Your sponsor, Willem Kilian, has an online independent Herbalife training website at www.ezhealthbiz.com)
  • From the materials supplied to you in your Herbalife Member Pack
  • From local, national and international Herbalife training events
  • From online independent Herbalife member forums

Q: Do I have to order Herbalife products every month?

  • No.
  • When you read through the Herbalife Gold Starndard Guarantees when you join Herbalife, you will see that there are no minimum purchase requirements.
  • You only order Herbalife products as and when you want to.

Q: Do I have to sponsor other Herbalife members?

  • No.
  • Sponsoring new Herbalife members is not a requirement.
  • About 90% of people who join Herbalife as members, do so purely to buy their own products at a discount.

Q: What are the Gold Standard Guarantees?

Herbalife provides 6 Gold Standard Guarantees to all Herbalife members:

  • There are no minimum purchases required and start-up costs are low.
  • There is a fully refundable, 90-day money-back guarantee for the cost of the Herbalife Member Pack, if Membership is canceled for any reason.
  • There is a 100% refund guarantee on product, plus shipping costs for the return of all products purchased in the prior 12 months if Membership is canceled for any reason.
  • There is no requirement to puchase any sales and business tools to start up or succeed in your Herbalife Membership.
  • We clearly define the benefit of each product and appropriate method of use directly on the product label – we want to make absolutely sure that the right products are taken the right way to achieve realistic results. We provide reaslistic expectations of the business opportunity and the effort required to succeed at all levels.
  • We provide clear, accurate, and timely disclosures to prospective Members regarding potential income.

Q: Can I rejoin Herbalife as a member if I previously joined?

  • Absolutely!
  • If you have been a Herbalife distributor in the past, you can rejoin Herbalife now if you have been inactive for at least 12 months.
  • If you have formally resigned from Herbalife, it is 12 months from the date of resignation.
  • If you have not formally resigned, but just failed to pay your yearly distributor fees, the 12 months start running from the date your yearly distributor fees were due.

Q: What does a Herbalife Member Pack cost?

  • Less than $100 US.
  • You pay for it in the currency of your country of residence.


Q: What do the Herbalife products do?

  • The Herbalife nutritional supplements provide your body cells (cellular nutrition) with all the nutrients it needs, in perfect balance, on a daily basis and in a very low calorie form.
  • It allows your body to perform at optimum levels.
  • It’s the most nutritious breakfast (meal) that you can feed your family.
  • It allows you to control your weight and reshape your body.
  • Lose fat.
  • Gain muscle.
  • Gain energy and vitality.

Q: What Herbalife products should I use?

  • At least the Formula 1 Nutritional Shake Mix and the Formula 2 Multivitamin for good health and optimum nutrition.
  • Add products tailored to your weight management goals.
  • All the product information you require can be found in your myherbalife.com website. Just log in and click on Product Catalog.

Q: Who can use Herbalife?

  • Everybody.
  • Children, Adults, Senior Citizens, Sportsmen, Professional Athletes.
  • The Herbalife nutritional supplements are food – not medicine. If you can eat, you can use the Herbalife products.
  • If you suffer from certain medical conditions, it is always advisable to consult your doctor before you change your diet.
  • Always read the product labels.

Q: What is Herbalife’s Mission?

  • To help people all around the world to control their weight in a safe, healthy and effective way.
  • To provide the best nutritional supplements to people from all walks of life so that they can get the most from their days.
  • To get the Herbalife products into every home in every country around the world.
  • To take the Herbalife products to all people all over the world, customer by customer, member by member, city by city, country by country.


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